“The AI Weekly Summary helps understand how my store is doing without having to sift through any reviews”
Abbas
Owner at Peet's Coffee, San Francisco
AI Automations & Insights for Reviews
Transform your business with AI Responses & Analytics for Google, Yelp & TripAdvisor Reviews
Free to use. Get started in a single click.
Why engage with your reviews?
97%
of consumers say online reviews influence buying decisions9 out of 10
consumers say reviews play a role in discovering a business3.5x
more sales on product pages with reviews than without
Customer correspondence
An opportunity to engage and show that business owners value their feedbackImprove search ranking
Responding to reviews can help encourage more reviews and improve overall rating which leads to a better overall search rankingInsight into customer experience
Helpful for businesses to improve their products, services or customer experience and identify common issues/trends that need to be assessedReputation
Responding to negative reviews can show that a business cares about a customers thoughtsSource: Lin, Ying. “Online Review Statistics You Need to Know” Oberlo.
Why choose Inform?
AI responses
Organic, original replies. Manage your brand image with an ‘AI voice’.
Free to use
Now and always, just a click away. Ready to use right out the gate.
Granular Control
Human response options, select an AI voice, or avoid keyphrases.
Weekly Insights on your Business Performance
Empower your brand with actionable insights delivered weekly. Gain scoring for your business' quality of experience at a holistic level. View statistics such as sentiment, historical changes in rating and overall rating distribution.
Ready to get started?
Revolutionize your review management! Experience the ease of automating review responses and harnessing actionable insights, in a single pane of glass. Join now and see the difference yourself!
Try now!Trusted by multi-location teams and agencies
“I love using Inform to handle reviews. With the auto-reply feature I just set it and forget it!”
Nelly
Owner at Popeye's, Belleville
“The AI customizable voice is helpful in making sure replies match the brand tone. Good stuff!”
Ali
Owner at Peet's Coffee, San Francisco
“Inform has saved us hours every week. The response quality is impressive and our customers love the quick turnarounds.”
Sara
Owner at Popeye's, Belleville
Frequently Asked Questions
Question: How much does Inform cost? Is it really free?
Answer: Inform is ABSOLUTELY free to use, now and always! Any one is able to sign up and generate automatic review responses.
Question: How does Inform work?
Answer:All you have to do is sign-in with Google to register your account and you're ready to automate quick replies to your reviews!
Whenever you select to reply to a review on our Reviews dashboard page, we will automatically generate a reply to it for you. You can customize your AI voice in the 'AI Responses' page, or even try out manual templated responses by writing a custom rule and human response to it.
Question: How do I get started?
Answer: You're already half-way there! Click the "Get Started" button above to register using your Google account, it takes only a second!
Question: What review platforms does Inform support?
Answer:For now, we only support generating review responses for Google Businesses- ie, your store, restaurant or business profile on Google Maps or Google Businesses!
We're actively exploring adding support for Yelp, TripAdvisor, Facebook Reviews, and more platforms. Stay tuned!