How to Set Up an AI-Powered Store Insights Dashboard with Sentiment Scoring

Unlocking Data-Driven Decision Making for Your Business

Running a successful business means constantly monitoring customer feedback and making data-driven decisions. But with hundreds of reviews coming in across multiple platforms, manually analyzing feedback can be overwhelming. That’s where AI-powered store insights dashboards come in. These dashboards, like Inform AI, automatically aggregate, analyze, and present review data in a way that’s easy to digest—helping business owners, franchise managers, and online reputation management (ORM) professionals stay on top of customer sentiment and store performance.

The Manual Approach: Why It’s Inefficient

Before AI-driven solutions, businesses had to manually sort through reviews, export them into spreadsheets, and categorize feedback based on keywords. This process was not only tedious but also prone to human error. Identifying sentiment trends required hours of reading, tagging, and calculating percentages to determine how many customers had positive, neutral, or negative experiences. Even with the best manual efforts, it was difficult to extract deep insights and act on them in real-time.

Alternative Tools and Their Limitations

Some businesses have tried using third-party review aggregators, but these tools often lack deep sentiment analysis or require extensive manual tagging. Others have relied on traditional ORM software, which may track reviews but doesn’t offer detailed insights into areas of improvement like pricing, service efficiency, and ambiance. Many of these tools like BirdEye also cost $250+ dollars, on a recurring store basis which can be an expensive business constraint.

**Why Inform AI?** Inform AI eliminates the hassle of manual review analysis by providing an AI-powered dashboard that continuously updates with fresh insights. Whether you manage a single store or a franchise, Inform AI helps you track weekly performance, analyze customer sentiment, and make data-backed decisions with ease.

Setting Up Your AI Store Insights Dashboard with Inform AI

**Setting Up Your Dashboard** If you haven’t used Inform before, getting started is simple: 1. Sign Up and Connect Your Business - Visit informreviews.net. - Click Try Now or Log In from the top navigation bar. - Sign in with the Google account that manages your business reviews. 2. Enable Store Integrations - If you haven’t already, set up your store integrations by navigating to Org Settings > Integrations. - Select all the stores you want to automate replies for. This setup takes just seconds! - Sign up and log in – Create an account and access Inform AI. - Connect your business locations – Integrate your review sources. - Enable automated insights – Inform AI will start analyzing reviews instantly. Once set up, you can navigate to your insights easily: - Go to the Summary Page – This is the home page for Inform AI and can be accessed from the left navigation menu. - View Org-Level Summary – If you manage multiple locations, this dashboard gives you a high-level overview of all your stores. - Switch to Store-Specific Insights – Click the top-right dropdown to select a specific store, or click on any store data on the org-level page to jump directly to its insights.

**Exploring the Store Insights Dashboard** Once on the Store Summary Page, you’ll find key insights. At the top of the page, you’ll see: - An overall performance score – Rated as Excellent, Good, OK, or Poor based on sentiment, ratings, and review volume. - Total reviews received – A snapshot of how many customers left feedback this week. - Average rating for the week – The latest trend in customer satisfaction. - A summary box with key takeaways – A quick highlight of the most common themes from reviews, powered by AI.

**Sentiment Analysis Breakdown** A key feature of Inform AI is its AI Sentiment Analysis Grid, which categorizes customer feedback into: 1. Quality of Products/Services 2. Pricing & Value 3. Wait Times & Efficiency 4. Ambience & Store Experience Each category has a progress bar: - Green – Percentage of reviews with positive sentiment. - Red – Percentage of reviews with negative sentiment. - Yellow – Neutral sentiment. - Gray – No sentiment detected. Alongside each category, Inform AI provides bullet-point AI summaries highlighting key issues, areas for improvement, and top customer praises.

**Rating Distribution & Historical Trends** 1. Rating Distribution Chart – See how many 5-star, 4-star, and lower ratings you received this week. 2. Rating History Graph – Track your store’s average rating over the past month to identify trends.

Why Choose Inform AI?

Inform AI simplifies review management and sentiment analysis, helping businesses: - ✅ Save time by automating review analysis. - ✅ Get real insights with AI-powered sentiment detection. - ✅ Make informed decisions with easy-to-read performance summaries. - ✅ Enhance customer experience by proactively addressing concerns. By leveraging AI for review insights, businesses can take a data-driven approach to improving their service, pricing strategy, and overall customer satisfaction. Try Inform AI today at [informreviews.net](informreviews.net)! 🚀Turn your reviews into actionable growth strategies!