How to Manage All Your Store Reviews in One Dashboard
- By
- Stephanie
- Posted
- June 17, 2025
The Challenge of Managing Reviews Across Multiple Stores
If you own or manage multiple store locations, keeping up with customer reviews can feel like a never-ending task. Reviews pour in from different platforms, at different times, and with varying levels of urgency. Manually tracking, responding, and analyzing reviews across multiple stores is time-consuming and inefficient. But what if you could consolidate all your reviews in one place and respond to them effortlessly?
This is where Inform AI comes in, offering a centralized dashboard that makes review management easier, faster, and completely free.
How to Track and Manage Reviews Manually
Without a dedicated tool, most businesses attempt to manage reviews using these methods:
- Manually checking each review site – Logging into Google Reviews, Yelp, Facebook, and other platforms separately to monitor reviews.
- Using spreadsheets – Copy-pasting reviews into spreadsheets to track trends, categorize feedback, and assign responses.
- Notifying store managers – Relying on individual store managers to handle reviews, often leading to inconsistency.
- Responding one-by-one – Manually crafting responses and posting them separately for each platform.
The Problems With This Approach
- Time-consuming – Checking multiple platforms every day drains valuable time.
- Inconsistent replies – Different managers may have different approaches, leading to varied customer experiences.
- Lack of insights – No centralized way to analyze trends across multiple locations.
- Missed reviews – With so many platforms, it’s easy for reviews to slip through the cracks.
Existing Tools & Their Downsides
Some businesses turn to paid review management tools, but these come with their own issues:
- High costs – Many platforms charge per location, making them expensive for multi-store businesses.
- Limited features in lower-tier plans – Affordable plans often lack crucial features like sentiment analysis.
- Steep learning curves – Some platforms require extensive training, making onboarding slow and frustrating.
Why Inform AI Is the Best (and Free) Solution
Inform AI eliminates these issues by providing a completely free review management dashboard with AI-powered insights and automation. With Inform AI, you can:
- View all your store reviews in one place – No more switching between platforms.
- Filter reviews easily – Search by date range, rating, or location to focus on what matters most.
- Respond quickly with AI-generated replies – Save time while maintaining high-quality customer interactions.
- Track review trends across locations – Identify top-performing stores and those needing improvement.
Setting Up Inform AI for Your Business
If you haven’t used Inform before, getting started is easy: Step 1: Sign Up & Connect Your Business
- Visit informreviews.net.
- Click Try Now or Log In from the top navigation bar.
- Sign in with the Google account that manages your business reviews.
Step 2: Enable Store Integrations
- Go to Org Settings > Integrations.
- Select all the stores you want to sync with Inform.
- Your reviews will now start appearing in your dashboard.
Exploring the Reviews Page
Once set up, you can access your Reviews page easily:
- Navigate to the Reviews Page from the left-side menu.
- Here, you’ll find all reviews from all locations in a single dashboard.
Key Features of the Reviews Page
Filter Reviews Efficiently
- Date range filter – View reviews from any time within the past month.
- Star rating filter – Focus on 1-star complaints or highlight 5-star praise.
- Location filter – If you manage multiple stores, filter reviews by store.
See All Reviews at a Glance
- View reviews from all your stores in a single, easy-to-navigate grid.
- Save time by not having to check multiple platforms individually.
Respond to Reviews Quickly
- Click Generate Reply to use AI-powered responses (for more details, see our blog post, "How To Send Authentic, Personalized Replies to Reviews with AI").
- Edit responses before posting for a personalized touch.
Identify Important Review Details
- See who left the review and their rating.
- Identify which store the review belongs to.
- Instantly gauge customer sentiment without jumping between platforms.
Why We Recommend Inform AI for Review Management
- ✅ Free to use – Unlike other review management tools, Inform AI is completely free.
- ✅ Saves time – No more switching between platforms; everything is in one place.
- ✅ AI-powered efficiency – Generate review responses in seconds.
- ✅ Better insights – Identify trends across locations effortlessly.
- ✅ Improves customer engagement – Respond faster and more consistently to reviews.
Managing multi-store reviews doesn’t have to be chaotic. With Inform AI, you get a centralized, AI-powered dashboard that makes review tracking, analysis, and response management effortless. Try Inform AI today and streamline your review management like never before!
👉 Get started now at informreviews.net
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